Season ticket holders: Update regarding 2011 season

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The Club wanted to update you on how the expiration of the NFL's Collective Bargaining Agreement may impact the 2011 season.

As you may know, the Collective Bargaining Agreement - the agreement between the league and the labor union representing the players - has expired. The NFL is handling the negotiations, and the league is working hard to reach a new agreement with the union. We all hope that there is no disruption to the 2011 season.

In the event any games are canceled, we want to remind you of the refund policy for tickets. The specifics of the policy are as follows:

  1. We will provide you with a full refund for any canceled preseason or regular-season home games.
  1. You may choose to receive your refund either in the form that you paid for your tickets (e.g., cash, credit card) or in the form of credits towards future games.
  1. For any canceled games, refunds will be paid no later than 30 days after final determination of how many games will be played during the 2011 season.

We greatly appreciate your support and will continue to keep you informed of plans affecting the 2011 season.

If you have any questions about the refund policy, or any other matter, please feel free to call me or any of our representatives at 513.621.8383.

Thank you for your patience and understanding.

Sincerely,

Tim Kelly
Ticket Manager

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