BENGALS ENHANCE FAN EXPERIENCE
WITH IN-STADIUM FREE WI-FI
Cincinnati Bengals fans will get an upgrade to their game day experience this season at Paul Brown Stadium -- access to FREE Wi-Fi. Through a partnership with Extreme Networks, along with Wi-Fi solutions and technology provider PCM, a high-density state-of-the-art Wi-Fi system will provide fans the opportunity to access social networks and share their experience with friends and family.
Work has been ongoing at PBS throughout the offseason and preseason, and full system access will be available for the regular-season home opener, on Sun., Sept. 14 at 1 p.m. vs. Atlanta. Tickets are available by calling 1-866-621-TDTD (8383).
"Our fans are of the utmost importance to our organization, and as technology continues to provide new possibilities, it was crucial that we identify a way to provide fans a truly differentiated in-person game day experience," said Michael Kayes, Bengals director of technology. "The partnership with Extreme Networks provides the foundation to do just that, affording fans the connectivity they've grown to expect. We're also excited to be able to offer our fans the opportunity to get field-level action through NFL RedZone."
The "FreeWiFiPaulBrownStadium" network can be accessed by fans in all areas of the stadium, including the seating bowl, concourse, and club levels.
"Connecting is as simple as enabling Wi-Fi from your device's Settings menu and selecting the network," Kayes said, "and fans requiring assistance in getting connected can speak with one of 12 'Wi-Fi Coaches' who will be available at no charge. The 'Coach Program' is one of many methods we'll be using to engage and educate fans on Wi-Fi usage. The coaches will be present at stadium entrances when gates open and will continue assisting fans until halftime."
Fans will also have the option to tweet at the Bengals Wi-Fi management team during the game, to bring awareness to any Wi-Fi issues. Engaging fans through Twitter will allow for instant feedback and quick pinpointing of any assistance that can be provided.
Using a cell phone, fans can tweet their seat location and Wi-Fi feedback to @PCMwhodey and use the hashtag #pbswifi to notify a Wi-Fi Coach Captain.
"We know that Bengals fans are some of the most loyal and passionate fans in the National Football League, Kayes said. "We're excited at the opportunity to find new and innovative ways to improve their in-stadium experience."