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Fan Guide

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Accessible Drop-Off/Pick-Up Area

There is an accessible drop-off/pick-up area at the corner of Central Avenue and Pete Rose Way, providing direct access to Gate A.

The Bengals, the City of Cincinnati and Hamilton County provide approximately 100 additional disabled parking spaces for Bengals games patrons in Lot 1 at the corner of Central Avenue and Pete Rose Way.

Address, Email and Phone Numbers

Cincinnati Bengals

One Paul Brown Stadium

Cincinnati, OH 45202

webmaster@bengals.nfl.net

Main Office: (513) 621-3550

Ticket Office: (513) 621-8383

Bengals Pro Shop: (513) 455-8484

Paul Brown Stadium: (513) 455-4800

Admittance Policy

All Paul Brown Stadium gates will open 90 minutes prior to kickoff. Patrons showing a Fifth Third Bank Bengals Checking* card at Gate E will be granted access 120 minutes prior to kickoff. Children under the age of two will not be required to have a ticket to gain admission. Once you enter the stadium, you may not exit and then re-enter. Medical emergencies are the only exceptions.

Ticket stubs should be retained throughout the game to allow ushers to verify seat locations to which holders are entitled.

*Visit 53.com/Bengals for more information.

Alcohol Policy

Alcohol is strictly prohibited from being carried into Paul Brown Stadium. Fans 21 years of age and older may purchase two alcoholic beverages per person, per transaction. All alcohol sales will be discontinued at the end of the third quarter.

The following alcohol policies are in place to ensure that all guests enjoy the event in a safe and comfortable environment.

  • No alcohol will be sold to a guest who appears to be intoxicated
  • Guests passing alcohol to minors will be ejected and subject to arrest
  • Guests possessing alcohol who do not have proof of being at least 21 years of age may be ejected
  • We reserve the right to refuse the sale of alcohol to any guest.

ATMs

Automatic Teller Machines are located throughout the stadium for guest convenience at the following locations:

  • Outside Stadium - North Plaza outside Gate C
  • North Plaza - inside the Pro Shop
  • East Sideline - Section 140
  • West Sideline - Section 114
  • East Canopy - Section 332
  • West Canopy - Section 312
  • East Club - Section 241
  • West Club - Section 212

Bag Policy

Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Paul Brown Stadium:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12"x6"x12"
  • One-gallon re-sealable clear freezer bag
  • Women's clutch purse no larger than 4.5" x 6.5" with one of the clear plastic bags
  • Medical bags for accompanying patron

All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size.

For a complete list of Prohibited Items, scroll down to "Prohibited Items" or click here.

Banners

Banners, flags and signs are permitted provided the item does not obstruct the view of other guests, is not commercial or offensive, does not display profane language, advertisements, or political slogans and must not be placed over any official stadium signage, including field wall graphics. Banners may not be larger than 3 ft x 8 ft. and may not be attached to a pole or stick which may cause harm to the guests seated around you.

Banners may be hung from the stadium façade provided they otherwise meet these requirements. Stadium management reserves the right to prohibit banners due to space availability and message content.

Box Office Operations

The Bengals Ticket Office is open Monday-Friday from 9 a.m.-5 p.m. and on Saturdays before a home game from 9 a.m.-12 p.m. The office is located in the Bengals administration building on the South side of the stadium, near Gate E.

On game days, the Ticket Office/Will Call location is on the North side of the stadium, located between Gate B and Gate C (next to the Bengals Pro Shop). Will Call and sales windows are open four hours prior to kickoff until the end of the second quarter.

Camera Equipment

Hand-held cameras are permitted for non-commercial use. Camera lenses cannot exceed six inches and please refrain from the use of flash photography. Video cameras will not be permitted in Paul Brown Stadium without prior written permission from the National Football League and the Cincinnati Bengals.

Children

Children under the age of two are not required to have a ticket to enter the stadium.

Club Seat Access

Club Seat guests may enter Paul Brown Stadium at the designated Club entries adjacent to Gates A and D as well as any other gate and may access either of the two club lounges.

Code of Conduct

The Cincinnati Bengals have established a "Fan Code of Conduct" for all of our season ticket holders, their guests and other fans who attend our games. We are committed to creating a safe, comfortable and enjoyable experience for all of our fans, both in the stadium and in the parking lots we control around the stadium (Lots A,B,C,D,E, U,1, and Freedom Center). We want all fans attending our games to enjoy the experience in a responsible fashion.

The following behavior is prohibited in the stadium and in the parking lots listed above:

  • Interference with the progress of the game (including throwing objects onto the field)
  • Intoxication or other signs of impairment related to alcohol consumption that result in rude or irresponsible behavior
  • Behavior that is unruly, disruptive, or illegal in nature
  • Fighting, taunting or threatening remarks or gestures
  • Foul or abusive language or gestures
  • Sitting in a location other than the Guest's ticketed seat
  • Standing, sitting or loitering in aisles
  • Excessive standing (please consider fans who cannot stand the entire game)
  • Standing on seats or chairs
  • Smoking in any area of Paul Brown Stadium (except designated smoking areas located at Gates)
  • Displays of affection not appropriate in a public setting
  • Public indecency
  • Possession and/or use of illegal drugs or firearms
  • Obscene, indecent or offensive clothing
  • Failing to comply with instructions from ushers, parking attendants, security or law enforcement

All Season Ticket Holders and Parking Pass Holders are responsible for their conduct as well as the conduct of their guests as well as those using their tickets or parking passes. Violations, by either the Season Ticket Holder or anyone using their tickets or parking passes, may result in being ejected from the stadium or parking lot, and their season tickets, parking privileges and Charter Ownership Agreements are subject to revocation without refund.

The Cincinnati Bengals and Paul Brown Stadium thank you for adhering to our Fan Code of Conduct.

Comments and Concerns

Fans wishing to report poor fan behavior during Bengals games at Paul Brown Stadium may do so by sending a text message to “JERK” at 69050. Fans using too much foul language will first get a warning from stadium security. Those who continue could be ejected and have their season tickets and personal seat licenses revoked. More serious offenses could lead to arrest. When callers report problems such as threats, fights or drunkenness, security officials will use the stadium's video cameras to focus on the offenders and then respond.

Concessions

Aramark is the Bengals food service provider. A wide variety of food, drink and merchandise stands are located throughout Paul Brown Stadium. Aramark may be contacted at (513) 455-4900.

Designated Driver Program

Designated Driver Booths are located at Gates C and D. Guests wishing to participate must be 21 years of age with a valid driver's license. In return, registered guests will receive one coupon redeemable for a soft drink during the game.

Directions

From I-75N/I-71N: Take I-75/I-71 north to the 2nd or 5th Street exit in Ohio; follow traffic police to desired parking lot.

From I-75 South: Take I-75 south to the Freeman Avenue exit and go south on Freeman Avenue; turn left on Mehring Way and follow directional signs and traffic police to desired parking lot.

From I-71 South: Take I-71 south to the Gilbert Avenue/Riverfront Parking exit or 3rd street/Downtown Parking exit and follow directional signs and traffic police to desired parking lot.

From I-471: Take I-471 north to west US 50/I-75; take the 3rd Street exit and go west on 3rd Street; follow the traffic police to the desired parking lot.

Drop-Off Areas

There are two separate drop-off areas available to the elderly and the disabled. The first is located along the east side of Central Avenue between Pete Rose Way and Mehring Way, heading north on Central Avenue. There is also a drop-off area at the corner of Race Street and Freedom Way.

Due to traffic congestion on Central Avenue, the road will be closed until 30 minutes after the event. Pick up of guests after the event may begin once Central Avenue is reopened.

Elevators

Elevators are reserved for use by disabled guests (along with one companion) as well as suite holders and club seat patrons.

Evacuation

Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public address system. It is recommended that you familiarize yourself with the exits nearest to your seats. An evacuation plan video will be displayed on the videoboards pre-game to educate fans.

Family Restrooms

Family restrooms are located throughout the stadium at the following locations:

  • East Sideline - Sections 134 and 146
  • West Sideline - Sections 104 and 116
  • Plaza - Sections 102, 118, 132, 148 and 150
  • North Club - Section 224
  • East Canopy - Sections 337 and 343
  • West Canopy - Sections 306 and 314
  • East Club Lounge
  • West Club Lounge

Fan Information

We value the input of our guests regarding their experience at Paul Brown Stadium. Please feel free to request a comment card at one of our Fan Information Booths. Your comments help us make your visit to Paul Brown Stadium more enjoyable.

Fan Mail

You can contact anyone in the Bengals organization by writing to:

Person's Name

Cincinnati Bengals

One Paul Brown Stadium

Cincinnati, OH 45202

Fans wishing to have player trading cards autographed can write at their own risk directly to their favorite player at the Bengals address noted above. Please include a self-addressed stamped envelope with your request. While the team encourages all players to respond to their fan mail, it is ultimately up to each player to determine when and if items are returned. As a general rule, please allow four to eight weeks for a response, as most players do not have secretarial help.

First Aid

First Aid stations are located throughout the stadium at the following locations:

  • East Sideline - Section 136
  • West Sideline - Section 116
  • North Plaza - Section 129
  • East Canopy - Section 334
  • West Canopy - Section 316

Gates

There are seven entry gates. All entrances are accessible for guests with disabilities.

  • Gate A is located on the West Sideline off Central Avenue
  • Gate B is located on the Northwest Plaza
  • Gate C is located on the Northeast Plaza
  • Gate D is located on the East Plaza off Elm Street
  • Gate E is located on the Southeast Plaza off Mehring Way
  • East Club VIP
  • West Club VIP

Handicapped Parking

Every lot provides handicapped parking spaces for season ticket holders with passes for the lot. In addition, single-game parking is available for handicapped patrons in Lot 1, which is located at the corner of Pete Rose Way and Central Avenue. Handicapped parking in Lot 1 is available on a first-come, first-served basis.

Handicapped Seating

Paul Brown Stadium has over 1,000 handicapped seating areas available. If you have special seating needs, please contact the Bengals ticket office at 513-621-8383. The ticket office is open Monday-Friday from 9 a.m.-5 p.m. and on Saturdays before a home game from 9 a.m.-12 p.m. On game day, handicapped seating can be arranged by visiting the North Ticket office (located between Gate B and Gate C on the north end of the stadium).

Jungle Zone

The Jungle Zone is a pregame event located in the Southeast corner on the Plaza. It begins three hours prior to kickoff and ends at the start of the game. The Jungle Zone consists of the following attractions:

  • Music
  • Food and Beverage
  • Group Private Party Tents
  • Free Interactive Games

Lost and Found

Any items found should be turned in immediately to a Fan Information Carts, located at Gates B, C, D, & E. To inquire about lost items, please contact Paul Brown Stadium Security at (513) 455-4850, Monday through Friday. All items must be picked up within 30 days.

Magnetometers

You and your belongings may be searched upon entry into the stadium. By tendering a ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the stadium.

Medical Emergency

For any medical emergency while inside Paul Brown Stadium, notify any Paul Brown Stadium Team Member, who will contact medical assistance. If patrons know in advance that they may need to exit Paul Brown Stadium for a medical emergency, they may register at the Plaza Level First Aid room located in the north end zone closest to Gate C, prior to or upon departure for later admittance.

National Anthem

To be considered to sing the National Anthem at a Cincinnati Bengals home game, please send the following items:

  • CD with singer performing an acapella version of the National Anthem in less than two minutes.
  • Resume including singers contact information (if singer is under 18 please provide parent/guardian contact information), experience singer has in performing, experience performing National Anthem, etc.
  • List of references with all contact information
  • Recent photo of performer
  • Any additional information you feel we should be familiar with

National Anthem

Attn: National Anthem Coordinator

Cincinnati Bengals

One Paul Brown Stadium

Cincinnati, Ohio 45202

Parking

The Bengals will make every effort to facilitate the availability of season parking passes in lots near Paul Brown Stadium. The lots in close proximity to Paul Brown Stadium are sold on a season basis. Individual game parking is available in lots north of Third Street.

For information, click here or contact the Bengals Ticket Office at (513) 621-8383.

Playing Field

Patrons may not enter the playing field at any time. Violators will be prosecuted.

Practices

Team practices at Paul Brown Stadium are not open to the public. However, fans can come see the team practice during the team's training camp, which is held at the practice fields next to Paul Brown Stadium. Training Camp runs from late July through mid-August.

Press Box

Only accredited members of the media, authorized Bengals staff, and visiting team staff are permitted access to the Press Box.

Pro Shop

The Bengals Pro Shop is open year-round and offers a wide selection of Bengals merchandise. In-season, the Bengals Pro Shop is open Monday-Saturday from 10 a.m.-5 p.m. and on Sundays (non-game day) from 12 p.m. – 5 p.m. In the offseason, the Bengals Pro Shop is closed on Sundays.

On game days, the Bengals Pro Shop opens 90 minutes before the start of the game and closes an hour after the game.

The Bengals Pro Shop is located on the north end of the plaza at Paul Brown Stadium. Free parking is available on non-event days. Fans can also shop online at shop.bengals.com.

Programs

The Gameday program is available for sale at vender stands throughout the stadium and at the Bengals Pro Shop.

Prohibited Items

Only clear bags smaller than 12"x6"x12" will be permitted, or a small clutch purse smaller than 4.5" x 6.5".

Prohibited items that are discovered during security inspections must either be returned to the owner's vehicle or discarded. No item may be left at the gate. All other items that enter the stadium are subject to a visual search.

To ensure that all guests have a safe and enjoyable visit to Paul Brown Stadium, guests will not be permitted to bring the following items into the stadium:

  • Alcoholic beverages
  • Animals (with the exception of service animals)
  • Beverage containers
  • Bottles and cans, with the exception of unopened bottled water
  • Chairs
  • All Coolers (unless medically required)
  • Illegal substances
  • Noisemakers
  • Obscene or indecent clothing
  • Recording equipment
  • Segways/motorized scooters, mobility devices are allowed
  • Sticks, bats, poles or clubs, selfie sticks
  • Strollers
  • Thermal containers
  • Tripods, monopods
  • Umbrellas
  • Photo cameras with lens that exceed 6 inches
  • Video cameras
  • Weapons
  • Remote controlled aircrafts, drones
  • Any other items deemed dangerous or inappropriate

Public Transportation

Due to limited parking, we encourage patrons to utilize public transportation. The drop-off area for Metro is located under Second Street in the Transit Center.

Radios and Televisions

Hand-held radios and televisions are permitted as long as you listen with an earpiece or headphone. Please be considerate of neighboring fans when using radios or televisions.

Re-Admittance

Guests leaving the stadium before or during events will not be allowed back into the stadium. Medical emergencies are the only exceptions.

Resale of Tickets

No person, firm or corporation shall engage in the business of ticket broker in the City of Cincinnati unless licensed as provided under city ordinance. The resale of tickets on Paul Brown Stadium property is prohibited. Violators are subject to arrest and confiscation of tickets without refund, along with possible loss of COA and/or season tickets privileges.

Scoreboard Messaging

Special announcements on the public address must be limited to medical and police emergencies. Paul Brown Stadium does not display birthday, anniversary or other personal messages on the scoreboard.

Security Checks

All guests entering the stadium will be subject to a visual search by stadium security personnel prior to entering the gates. In addition, fans that wear or bring heavy clothing, jackets or blankets will be asked to open up such items for an inspection of the item. All guests are encouraged to come early so that they may enter the stadium in a timely manner. Guests may only bring bags into the stadium that are smaller than 12"x6"x12".

Smoking Policy

Paul Brown Stadium is a smoke-free facility. E-Cigarettes are not permitted in the seating bowl. Guests who fail to comply with the policy after appropriate warnings may be subject to ejection from Paul Brown Stadium.

Stadium Events

The two Club Lounges, conference rooms, press dining room and party suites offer ideal banquet facilities for groups ranging from 25-1,000. The areas are available for rental during non-game/event days. Our spectacular river and city views offer a memorable setting for your social affair. For information, call our Events Coordinator at (513) 455-4830.

Stadium Tours

You can schedule Paul Brown Stadium tours Monday-Friday from 10 a.m.-2 p.m. from April 1 through mid-July. Tour costs are $10 for adults, $7 for children 18 and under and $7 for seniors. To schedule a tour please call (513) 455-4800.

Tailgating

Tailgating is permitted in parking lots surrounding the stadium. Guests are asked to not block other parking spaces or interfere with other guests. For any questions regarding tailgating please call Central Parking at (513) 946-8100.

Wi-Fi

Paul Brown Stadium offers free Wi-Fi. The network name is FreeWiFiPaulBrownStadium. No password is required.

Will Call

Game days: Will Call is located at the North Ticket Windows, between gates B and C. Will Call is open 4 hours prior to kickoff until the end of the 2nd quarter.

Non-game days: Will Call is located in the Bengals administration building at Gate E. Office hours are Monday through Friday, 9 a.m.-5 p.m.

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