Bills at Bengals Ticket Refund | Cincinnati Bengals - bengals.com
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Frequently Asked Questions
Will the Bengals vs. Bills game be resumed?
After thoughtful consideration, the NFL has decided to cancel the game.
Will I be refunded if I purchased tickets to the game?
If you are a Season Ticket Member:
Your tickets, along with your parking, will automatically be credited to your account. There is no action required by you. The amount credited to your account will automatically be applied to your next Bengals invoice i.e. potential home playoff games or 2023 Season Ticket renewals. If you prefer a refund instead of an account credit, click here.
If you are a Season Ticket Member and resold your tickets through Ticketmaster:
Your tickets, along with your parking, will automatically be credited to your account. There is no action required by you. The amount credited to your account will automatically be applied to your next Bengals invoice i.e. potential home playoff games or 2023 Season Ticket renewals. If you prefer a refund instead of an account credit, click here.
Because you resold your tickets to the CIN-BUF game, Ticketmaster will reverse the resale transaction of your tickets. Note: If you have already received payment for the resale of your tickets from Ticketmaster, you will be responsible for returning these funds. Ticketmaster will provide detailed instructions on how to return payment.
If you purchased single game tickets:
The price of your tickets, any related fees, along with your Bengals parking (if applicable), will automatically be refunded back to the payment method used when you purchased your tickets. There is no action required by you.
If you purchased single game tickets and resold your tickets through Ticketmaster:
Prior to processing your refund, Ticketmaster will reverse the resale transaction of your tickets because you resold your tickets to the CIN-BUF game. This may take several business days. After the resale reversal has been processed, the price of your tickets, any related fees, along with your Bengals parking (if applicable), will automatically be refunded back to the payment method used when you purchased your tickets. There is no action required by you.
If you purchased resale tickets through a secondary market platform other than Ticketmaster:
Please contact customer support of the platform where you purchased your tickets.
How soon will my refund show up?
Within 30 days
What if I purchased my tickets outside of Ticketmaster?
If you purchased your tickets outside of Ticketmaster, you'll need to contact the person/site you purchased the tickets from for a refund.
If you purchased through SeatGeek - please check your email for a message regarding your refund. SeatGeek customer service can be reached here: https://seatgeek.com/help/en-us
If you purchased through StubHub - you can reach their customer service at 1.866.788.2482