Frequently Asked Questions
Q: What is the Cincinnati Bengals address and phone number?
One Paul Brown Stadium
Cincinnati, OH 45202
Main Office:(513) 621-3550
Ticket Office: (513) 621-8383
Bengals Pro Shop: (513) 455-8484
Paul Brown Stadium: (513) 455-4800
Q: How can I get tickets to a Cincinnati Bengals home football game?
Call the Bengals Ticket Hotline at (513) 621-TDTD (8383) in Greater Cincinnati or toll free at (866) 621-TDTD (8383) for ticket availability.
Q. Can I get tickets to a Bengals away game through the Bengals organization?
A: Unfortunately, we do not have access to tickets for our away games. Those are handled independently by each home team and we don't receive any for public distribution. Please feel free to contact the desired home teams directly to find out ticket availability for any Bengals away game.
Q: Where did the saying "Who Dey" come from?
Our message board has an in-depth description of the origin of Who Dey. Click here to read.
Q: If you don't have a handicapped parking pass, where is the best place to be dropped off at the stadium?
The Bengals suggest heading south down Central Avenue and stopping just before Pete Rose Way, which should put you at the bottom of the ramp heading to Gate A.
The Bengals, the City of Cincinnati and Hamilton County are providing approximately 100 additional disabled parking spaces for Bengals game patrons in Lot 1 at the corner of Central Avenue and Pete Rose Way.
Q: What is the situation for the disabled once they are in the building?
Elevators aren't exclusive to club patrons. If a person is in a wheelchair, or is in serious need of help, all elevators are available. One person is allowed on the elevator to accompany a wheelchair-bound or severely-disabled patron.
Q: When can I transfer my COA?
COAs can be transferred after the conclusion of the season through April 1. Anyone wishing to transfer their Charter Ownership Agreement (COA) rights must complete a Transfer Registration Form and include a $20 transfer administration fee for each account transfer. You can access and print a transfer form by clicking here or you may call the season ticket office (513-621-8383, OPTION 3) for more information.
Q: Where is the Bengals Pro Shop? What are the hours of the Bengals Pro Shop? What kind of items are for sale in the Bengals Pro Shop?
The Bengals Pro Shop is located at the north end of the stadium, between Gates B and C. The store opens at 11:30 a.m. Sunday and closes an hour after the game on gamedays. It will be open Monday through Saturday from 10 a.m. - 5:00 p.m. and from noon to 5:00 p.m. on non-game Sundays. The Pro Shop is always open one and a half hours before kickoff on gameday. Clothes, hats, accessories and novelties are on sale.
You can also find a wide variety of Bengals-related items at the Bengals Pro Shop online. To see the latest selection, click here.
Q: What is the stadium's infant policy?
Children under the age of two may sit on the lap of a ticket holder without requiring a ticket. The policy is one infant per ticket holder.
Q: What items are not allowed in Paul Brown Stadium?
A list of Prohibited Items can be found by clicking on the link below:
Q: Are cameras permitted to be brought into Paul Brown Stadium?
You are permitted to bring a camera into Paul Brown Stadium if the camera dimensions are 8.5" x 11" x 4" or less.
Q: How can I become a Ben-Gals Cheerleader?
Any ladies who will be 21 years of age as of September 2014, reside in the Greater Cincinnati area and are interested in trying out for the Ben-Gals Cheerleading squad, click here for more information.
Q: How can I sing the national anthem at a Bengals home game?
To be considered to sing the National Anthem at a Cincinnati Bengals home game, please send the following items:
Attn: National Anthem Coordinator
One Paul Brown Stadium
Cincinnati, Ohio 45202
Q: Are the team's practices at Paul Brown Stadium open to the general public?
Team practices at Paul Brown Stadium are not open to the public. However, fans can come see the team practice during the team's training camp, which is held at Paul Brown Stadium. Training camp typically runs from late July through mid-August.
Q. How can I apply for employment with the Bengals organization?
For information on both full-time and internship opportunities, please click here. Please submit your information through the online site for any opportunities listed that you are interested in. Thank you.
The Paul Brown Stadium usher jobs are managed by Whelan Event Services. For more information on possible employment opportunities with Whelan, please click here or call (513) 455-8728.
Q: How can I contact a player or coach with the Cincinnati Bengals?
You can contact anyone in the Bengals organization by writing to:
One Paul Brown Stadium
Cincinnati, Oh 45202
Q: Where can I send my favorite player fan mail?
Fans wishing to have player trading cards autographed can write at their own risk directly to their favorite player at the Bengals address noted above. Please include a self-addressed stamped envelope with your request. While the team encourages all players to respond to their fan mail, it is ultimately up to each player to determine when and if items are returned. As a general rule, please allow four to eight weeks for a response, as most players do not have secretarial help.
Q: Can I use the Bengals logo?
Use of the Cincinnati Bengals logo is not permitted without the express written consent of the Cincinnati Bengals. To obtain permission, please write the Cincinnati Bengals marketing department at One Paul Brown Stadium, Cincinnati, OH 45202. In general, usage is not granted to non-sponsors or licensees. All other pictures, graphics and text on the official Web site of the Cincinnati Bengals are copyrighted and are for the exclusive use of the Cincinnati Bengals.
Q: How can I purchase an NFL Insider game program or Cincinnati Bengals media guide?
Any remaining NFL Insider game programs are sold to the general public after the game for which they are printed. Please call (513) 455-8484 for NFL Insider and media guide availability and ordering instructions.
Q: Do you know where I can get Bengals personal checks?
Check the local branch of your normal bank. Most banks offer personal checks with NFL team logos.
Q: How can I get a tryout with the Cincinnati Bengals?
Rosters in the National Football League are filled in a variety of ways. First, each team is a part of the NFL draft in late April. Immediately after the draft, undrafted college players are signed. All teams are involved in recruiting unrestricted and restricted free agents. With the vast number of players this involves, teams do not feel a need to sign players to NFL contracts who did not play in college, or those who did play in college and went undrafted or unsigned after the draft.
Players coming directly out of high school are not eligible for the draft. Potential players must be in college for three years minimum. Those not going to college must sit out five years and as a result will lack playing background and experience. As a result, workouts are not granted.
Q: Do the Ben-Gals have their own email address?
No. The Ben-Gals do not currently have email addresses through the Bengals organization.
Q:. What is the email address for bengals.com?
The e-mail address for bengals.com is firstname.lastname@example.org
Q: Where can I get a player poster, team photo, calendar, Ben-Gals poster, 2014 pocket schedule, media guide, some pictures of players and cheerleaders, and a player roster?
Most, if not all, of those items can be found at the Bengals Pro Shop located at Paul Brown Stadium. The phone number to the Pro Shop is 513-455-8484.
Q: How big are the video scoreboards?
Each video replay board is 27 feet high by 88 feet long -- which means each board is roughly three times bigger than the board in Cinergy Field. The boards use "LED" or "light emitting diode" technology, as compared with the older "CRT" or "cathode ray tube" technology. LED products are now being used because they are cheaper, burn brighter, last longer, use less energy, and are lighter than prior products. The boards have very tight spacing between the pixels -- each pixel (which is a bundle of diodes) is only 23 milimeters away from the next pixel -- which explains why the picture on the boards is so clear and sharp.
The boards use a new digital processor as well, which only came onto the market within the last few years. We think the new technology and their size makes them the best video boards in the country.
Q: Can I get a personal message on the video scoreboard?
Due to the overwhelming number of requests that we receive, it simply is not possible to fulfill requests for personal messages such as marriage proposals, birthday wishes, anniversaries, Welcome Home greetings, etc., on the Paul Brown Stadium video scoreboard.
Q: Who handles your food and beverage concession stands?
Five Paul Brown Stadium
Cincinnati, Oh 45202